Return & Store Credit Policy

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At FollyJay Store, customer satisfaction is important to us. Please read our policy carefully before making a purchase.

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No Refund Policy
We do not offer cash refunds for any purchases made on our store.

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Store Credit
In eligible cases, customers may receive store credit instead of a refund. Store credit can be used to purchase any item on our website and does not expire.

Eligibility for Store Credit
Store credit may be issued under the following conditions:

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• Item received is damaged or defective

• aIssue is reported within 3 days of delivery

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To be eligible, customers must provide proof (such as photos or videos) of the issue.

No Returns Required
For certain items, customers may not be required to return the product. In such cases, store credit will be issued at our discretion.

Non-Eligible Cases

Store credit will not be issued for:

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• Change of mind after purchase

• Items damaged after delivery due to misuse

• Failure to report issues within the stated timeframe

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Processing Time
Once your request is reviewed and approved, store credit will be issued within 3–5 business days.

Contact Us
If you experience any issues with your order, please contact us:

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Email: Follyjaytexas@gmail.com   Phone: 313-870-7576

We are always happy to assist you.

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